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Terms & Conditions~

Standard Delivery Times

All orders will be sent by Royal Mail Recorded Delivery. In most cases orders will be despatched within 48 hours of receiving cleared payment .A signature will be required to receive your parcel. If you are not in a card will be left giving details of where and how you can collect it.

Product Descriptions

Our used gently used clothing is just that!. There are no stains or rips and each one is free from any excessive wear. Each item is hand picked so you can rest assured of its quality. All of our babywear and childrens clothing is rated as follows:

Brand New - New
Excellent - As new condition
Very Good - Slight wash wear
Good - Some signs of wash wear/bobbling

Please note that items such as fleeces can show bobbling after just one wash.

Returns & Refunds

Should you have the need to return an item you must inform us via email prior to doing so. You have seven days from the day after you receive your order to do this. Please state the reason for return and despatch the item enclosing a copy of the original packing slip.

It is the customers responsibility to ensure the safe return of the package, you must therefore, return the item by Recorded Delivery or other trackable service.

The item must be returned in its original condition tags still attached (where applicable). No refunds will be given on clothing that is returned with marks or faults of any kind other than those mentioned in the garment description, has been worn, washed or smelling of smoke.

If the items are returned to us in the timescale stipulated and in the same condition as they were originally sent a refund will be immediately issued (minus shipping fees).

For goods returned after the period mentioned above we reserve the right to charge the following:

Goods returned 10-14 days a 20% restocking charge

Goods returned 15-28 days a 50% restocking charge

Goods returned after 28 days will not be refunded

Out of stock items

If you order any items which are out of stock we will issue you with a refund straight away.

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